A DERBY recruitment firm which started in a spare bedroom is celebrating its 10th anniversary.
Farsight Recruitment, which specialises in providing recruits for the construction sector, is marking a decade in business with a brand re-launch and expansion at its city offices.
The firm began life as a two-man start-up in a 10ft sq spare bedroom in 2005. Within a year, it had moved into its first offices, in Wilson Street, Derby. Today, the company operates out of offices in the Market Place, where it employs 16 staff.
One of the co-founders is chief executive Tom Dean. He said: "All we had when we started was a small loan, a mobile phone and a copy of the Yellow Pages. My parents would send me a Red Cross-style food parcel each week.
"I actually went out to work as the first labourer placed by Farsight – unloading bricks on a new-build housing site in Duffield."
But it has not been all plain sailing for Farsight, with the company buffeted by the recession, which resulted in a downturn in the construction sector.
Mr Dean said: "Between 2011 and 2013 we suffered several bad debts. So, we tightened up our internal vetting processes to limit our exposure to what was a very turbulent industry. Thanks to these changes we defied the bad debts and our turnover actually increased during the recession."
Farsight supplies all trades, labour, plant operators, technical and management staff across multiple construction sectors; for temporary and permanent placements, nationwide.
Mr Dean said: "We have not taken short cuts. We have grown our data base of candidates carefully and organically.
"We have never purchased candidate details, meaning every one of our 10,000 candidates has been interviewed by one of the members of the Farsight team."
Mr Dean says the key to the company's success has been an honest approach and taking a long term view.
He said: "We expect our people to understand and implement the company's value system. The key to our success has been honesty. If there's been a mistake we'll acknowledge it and put it right quickly.
"We are in this business for the long haul; we do not do 'bums on seats' and quick profits. Our consultants pride themselves on the value of their service and we are careful that they are not driven solely by profit incentives. They know that profitably, both short and long term, depends on building and maintaining good relationships with our clients and candidates.
"Customer loyalty and client retention are the bedrock of our operation. When people telephone us they can expect a competent, friendly person on the line who will listen to what they say and respond expertly. Since I founded Farsight, there have been many changes in both recruitment and construction industries. We have evolved with these changes and developed our own philosophy based on integrity and consistency."
Farsight now has a local and national network of clients and plans to open more offices in the Midlands over the next two years.
Meanwhile, the Derby office is looking to take a second floor at its Market Place premises. This will be used as a "chill out" space for staff and will accommodate the firm's growing executive placement department.
Mr Dean said: "Our philosophy has been shown to work, and we intend to develop the business. The rebrand, the new website and the new look are fantastic foundations for exciting new growth."
By Robin Johnson, Derby Telegraph
See the article here.
Posted 30th September 2015